It’s no longer news that the business of law is changing. Business structures, billing models, and even client expectations are very different than they were just a few short years ago.
The way firms compete and who they compete with; the staff they employ, or choose to outsource, and where in the world they’re located; and the importance of business analytics and big data are all relatively new concerns in law.
No matter where your firm is at now, SmartLaw is about mastering the fundamentals to make sure you stay competitive in the future.
Alan Lepofsky of Constellation Research speaks to Stuart Barr, CSO at HighQ, and Ryan McClead, Business Transformation and Innovation Architect at HighQ, about SmartLaw and digital transformation in law firms.
SmartLaw is focused on three keys to a law firm’s success: their clients, their culture, and their intelligent use of technology.
Multi-point client relationships require intelligent technology and a supportive and open culture.
A vision-driven culture focused on your clients’ needs and with the appropriate technology to exceed them.
Intelligent use of technology directly supports your inclusive and client focused culture.
We asked 15 SmartLaw experts from across the legal industry:
“What do you believe lawyers and law firms need to do to prepare for the future of legal services?”
From design thinking to modernising service delivery; understanding clients’ needs and giving added value; and becoming adaptive, flexible and mobile, the experts’ advice can be applied to any firm.
This is just the start of the SmartLaw story.