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Your in-house legal team is an essential business partner, but it’s difficult to maximise your strategic value when inefficient processes and low-value work get in the way. HighQ changes the equation, providing a legal front door where automated, efficient intake and self-service tools enable you to deliver agile legal services to better meet the growing needs of your organisation.
Without a clear, consistent process for managing legal intake, tracking and assigning service requests becomes chaotic and inefficient. HighQ helps you standardise the process for your team and business with configurable workflow that directs intake to the right resource and provides status updates to business users.
With HighQ, you can enable people across your organisation to access legal know-how, playbooks, checklists, guidance and other knowledge assets in one self-service portal—freeing up your team to work more intelligently and strategically on higher-value activities.
In addition to simplifying requests and knowledge access, HighQ releases your lawyers from routine contract drafting by empowering business users to generate preapproved, standard legal documents with automated safeguarding workflows to escalate exceptional matters to your team.
The legal department is often unfairly seen as a blocker, rather than an enabler of business value and results. By providing greater legal self-service with HighQ, you can change internal perceptions by delivering essential legal services quickly and efficiently, positing your team as a valuable facilitator, not an obstacle.
By managing legal intake with HighQ, you can create a complete record and audit trail of legal demand across your organisation. Track legal request metrics (by department, region, phase, due dates and more), spot risk and problem areas in the business in real time, and plan team resources accordingly.
What is a legal front door, and how does it help in-house lawyers become strategic advisers in the face of overwhelming workloads? Explore a concept that’s gaining traction as legal departments look to transform how they engage with their organisations.Read the article
HighQ unlocks your in-house legal department’s potential, offering all of the tools you need to drive efficiency. So your team can stay focused on what matters most for your business—delivering value and mitigating risk.
Create forms to collect all the details you need to assess and take action on new service requests—eliminating the usual back and forth.
Automate standardised, preapproved templates so your employees across the business can quickly and efficiently generate documents.
Unify intake data in a consolidated view that keeps your legal team informed and on task, easily tracking and reporting on service requests.
Make legal advice available anywhere at anytime by offering toolkits, guides, playbooks and other know-how resources in wikis and blogs.
Eliminate manual steps, automatically creating tasks and notifications, and routing work and approvals to more efficiently handle legal intake.
Get out of email and boost productivity by communicating and collaborating with your business in a more social way, in one online space.
Create custom dashboards containing charts, graphs and KPI panels to instantly visualise legal demand and monitor service requests.
Manage and allocate service requests in real time. Create and access tasks, deadlines and events to keep your department agile and aligned.