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SmartLaw 2.0: Five factors reshaping service delivery and client engagement

Client relationships and expectations are very different than they were even just a few years ago. So are business structures, billing models and the competitive landscape. When you add these new shifts to the rapid rate of technological change, delivery models for legal services are now evolving faster than ever to keep up. In this environment, what is the key to successful client engagements?

Discover an emerging framework that aims to position law firms for success as we explore the five factors that make up SmartLaw 2.0—client relationships, culture, technology, data analytics and process optimisation.

Presented by:

Luke Kopmeyer, Client Success Consultant HighQ

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