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SmartLaw: The future according to industry experts

Business structures, billing models, and even client expectations are very different than they were just a few short years ago.

To get ready for what’s ahead, we posed the following question to 15 experts from across the legal industry:

“What do you believe lawyers and law firms need to do to prepare for the future of legal services?”

We were surprised at the diversity of their answers.

From design thinking and modernising service delivery to understanding clients’ needs and giving added value; as well as becoming adaptive, flexible and mobile, their expert advice can be applied to any firm.

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