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April 2, 2018 | Press release

HighQ helps tech-focused North Carolina firm deliver client value

HighQ is pleased to announce Ward and Smith P.A., an award-winning innovative law firm in North Carolina, is using the company’s intelligent work and client engagement platform to aid efforts to provide their clients with responsive, high-quality and cost-effective legal services. Ward and Smith has a reputation for leveraging technology to achieve a collaborative environment to foster growth, innovation and productivity.

“Ward and Smith’s client-service approach requires attorneys to be responsive, and we firmly believe technology can assist us in our efforts to help avoid unnecessary expenses for the client,” said Charles Collins, Director of Information Technology for Ward and Smith. “We invest in industry best practices and software solutions which enable us to practice optimally, and we believe HighQ’s platforms will help us honor those commitments.”

Ward and Smith’s award-winning client intake process exemplifies a dedication to business process efficiency. In 2011, Legal Technology News awarded the firm “the Most Innovative Use of Technology in a Small Firm” for the new intake system. The firm adheres to best practices and mitigates risks through the use of leading-edge technologies, including records and case management solutions — proactively engaging in the advancement of technology initiatives and adopting Legal Lean Sigma throughout the firm.

Investments in cloud technology solutions enable legal solutions to be obtained from any of the firm’s five offices, offering clients the advantage of an enterprise of legal technology professionals.

“HighQ is thrilled to add a client with technological principles that align so closely together,” said John Lofy, HighQ VP of Client Success. “Ward and Smith has a well-earned reputation for using technology to provide innovative legal solutions. We look forward to helping them advance tech-related initiatives through this relationship.”

About Ward and Smith, P.A.
Ward and Smith, P.A. is a full-service law firm with more than 90 attorneys working as a team from five offices from the coast to the mountains of North Carolina. The firm’s goal is to provide exceptional service to clients. In order to focus on and respond to specific client needs, Ward and Smith leadership has developed teams in specific industries and fields of law as necessary to serve clients within various segments of the market.

About HighQ
HighQ provides innovative enterprise collaboration and content publishing solutions to the world’s leading law firms, corporate legal teams and banks. Our secure file sharing, client extranet, matter collaboration and content marketing solutions uniquely combine enterprise-grade technology with the best ideas and user experience from consumer tools. For more information, visit www.highq.com.

Supplier of the year
November 18, 2019 | Press release

HighQ honoured as Supplier of the Year at British Legal Technology Awards

HighQ was named “Supplier of the Year” at the British Legal Technology Awards ceremony on Thursday, 14th November in London. The event acknowledges and rewards excellence in Legal Technology and IT Security within the United Kingdom and European Legal Sectors.   The British Legal Technology Awards chose HighQ, along with Thomson Reuters, which acquired the […]

FT Financial Times
October 24, 2019 | Press release

Financial Times Honours HighQ, Thomson Reuters As Industry Leaders

HighQ has been named Legal Technology Company of the Year by the Financial Times at the publication’s annual  ceremony, which recognised leaders driving the convergence of data and technology within the legal profession. In honouring HighQ, along with Thomson Reuters, which acquired the company in July 2019, the Financial Times recognised HighQ as “one of […]

HighQ and TR
October 23, 2019 | Press release

HighQ Now Allows Customers to Offer Scalable and Repeatable Collaboration and Process Management Solutions to Clients, Business Users

London, October 16, 2019 – Thomson Reuters announced enhancements to HighQ’s intelligent work and client engagement platform, which improve the ability of law firms and corporate customers to efficiently deliver valuable, standardized solutions to clients and business users. Thomson Reuters acquired HighQ in July. In this latest release, HighQ 5.2 will transform the user experience with […]