Hosting and security.

HighQ is trusted by many of the world’s leading law firms, financial institutions, life sciences organisations, corporations and government entities to securely exchange highly sensitive information both inside and outside the organisation.

HighQ security

Data centres

We use leading data centres in UK, US, UAE and Offshore with highest levels of resilience, connectivity and security. You choose where to store your data and it stays there.

Physical security

Each data centre is equipped with the latest physical security technology, including 24/7/365 video surveillance, proximity card readers and biometric scanners.

ISO 27001 certified

HighQ is ISO 27001 certified and our data centres are SSAE 16 Type II certified to make sure all of the controls and processes are in place to protect your data.

Security list 2

Independently audited

Our products are penetration tested by global information assurance specialists and audited by some of the world’s leading law firms and banks.

Application security

Our applications include many options for controlling access to content and all communications to and from the server use 256 bit encryption.

Network security

Firewall rules, virus scanning and intrusion detection systems are continually protecting the network and preventing unauthorised access.

Security list 3

Resilience and redundancy

We have high-availability server configurations, redundant network connections, power supplies and network infrastructure to ensure minimum disruption.

Disaster recovery

Data is replicated in near real-time to a physically separated secondary data centre for disaster recovery and full geographic redundancy within each jurisdiction.

Backups

All of our hosted data is backed up to multiple secure locations to ensure the integrity of our customers data on a regular, scheduled basis.

Security list 4

Safe Harbor

HighQ complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce.

Maintenance and upgrades

We maintain and upgrade our applications as part of the fully-managed service and regularly release new features based on customer feedback.

Technical support

We provide 24/7 technical support for our hosted solutions, meaning we are always on hand to solve technical problems should they arise.